SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of luciris.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of luciris.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful dryer If it is powerful in terms of wind, only if I feel that it is a little short in heat. And the blue light works great.🤩
All super.
Very well done. Nice, color too. I highly recommend it. Strong air. I recommend
Super hair dryer, compact do its work with different heat and power mode to see over time
The hair dryer is the same as in the photo The air flow is good, but not strong. For the house is quite .. for a small hand it is better to choose something different in size.
Satisfaction is very high.
Warm wind and cold wind come out well and I use it well ~
It's light and three wind-controlled, easy to use
It heats well, has good air flow, the materials are of good quality, the power cord is thick. The bad thing is that it has only two speeds
Wow, this hair dryer is a lifesaver! It dries my thick hair super fast and leaves it feeling silky smooth. 🙌
Really powerful phone. I was very impressed with the power! Dry THE MEN'S hair very quickly. I recommend buying
my wife and daughter are delighted
I wasn't sure about getting a professional-grade dryer at first but now can't live without it. It's worth every penny.
It's light and performance is very good. The wind is good and the drying is very fast. The best thing is compact design and low weight It seems to satisfy your hair quickly and comfortably in a busy morning ~!!
cool
No more bad hair days for me thanks to this amazing tool. My morning routine just got easier!
fine
The Hair Dryer Excellent The Quality is Super Good, the vent is super powerful, and design is extraordinary
Absolute perfection in the form of a hairdryer. Powerful yet gentle on my fragile strands.
Good 👍🏻
Ok.
Wow the sound is a little noisy, but the wind century is so good .... the price ratio is the best
Very impressed with this hair dryer. Seems sturdy and well built, and you can get all the settings you're looking for by adjusting the two buttons. The top button is hot/cold, and the lower button is a sliding switch for low and high airflow. You can get cold air on all three levels of airflow. This brushless motor dryer is about half as loud as my regular dryer, but this one puts out much more airflow. It even has a fancy light inside that shines out thru the front. It has a removable concentrator nozzle, but does not come with a diffuser. The cord and plug are very heavy duty. This product seems very well built. I have only had it for two weeks, but so far I really like it. I hope it lasts a long time.
Super quality and power, 100% satisfied👌
Excellent being perfect💯
Looks good as described, it works good but not as strong as regular hair dryer.
Good quality and has 3 speeds also hot does not burn you like others
Pretty good quality, Im very happy with this product!
perfect
Impressive performance with multiple settings that cater to different needs.
Design or finish is fine. Cold wind hot wind each 3 phase selectable. Unfortunately, the three-stage hot wind is weaker than the sound. Rather, it seems that stage two is better.
This is super quality, three speed modes and switch button between hot and cold air. Recommend⭐⭐⭐⭐⭐
ok